Customer Requirements

It is importan at this stage not to provide sol; you are gathering info with which to provide a better sol. two typws of techniques:

• Direct search: this involves obtaining ingo directly from the consumer, manufacturers, salespeople , and so forth. The info is collected by interviews and surveys.

• Indirect search: INfo is collected from public sources, such as patents, journal reports, government analysis and newspapers.

It is important that engineering skills be applied when planning and dealing with this market analusis.These skill inlude

• • Critical thinking
• • Strategy
• • Analysis
• • Time management